Student Support


Each School and area in the Faculty has Student Support Officers who offer support and guidance to students. The Student Support Officers form a group whose mission is: "To provide quality customer service for all enrolled students, the University community and external clients (Schools and prospective students) through the provision of up to date information and an identifiable point of contact in Schools and in the Faculty".

Student Support Officers should be the first point of contact for any questions related to University and Faculty processes or to specific areas of study.

Student Support Officers

School of Communications and Arts


Contact PersonContact DetailsAvailability
Adam ThompsonEmail: info.sca@ecu.edu.au
Rm: ML3.297 (SCA Reception Area)
Tel: 9370 6284
Fax: 9370 6667
Mon to Fri Please call or email for an appointment.
Lynne SmithEmail: info.sca@ecu.edu.au
Rm: ML3.296 (SCA Reception Area)
Tel: 9370 6386
Fax: 9370 6667
Mon to Fri 8.15 am to 4.15 pm
Casey ThomasEmail: info.sca@ecu.edu.au
Rm: ML3.287 (SCA Reception Area)
Tel: 9370 6559
Fax: 9370 6667
Mon to Fri 9.00 am to 4.30 pm
Janice BryantEmail: info.sca@ecu.edu.au
Rm: ML3.286
Tel: 9370 6288
Fax: 9370 6667
Mon to Fri Please call or email for an appointment


School of Education


Contact PersonContact DetailsAvailability
Janine McNamaraEmail: education@ecu.edu.au
Rm: ML17.140 (Education Reception Area)
Tel: 9442 4000
Fax: 9370 6690
Mon to Fri 9.00 am to 3.00 pm
Natalie McGoldrickEmail: education@ecu.edu.au
Rm: ML17.140 (Education Reception Area)
Tel: 9442 4000
Fax: 9371 6690
Mon to Fri 8.00 am to 4.00 pm
Fiona BellEmail: education@ecu.edu.au
Rm: ML17.140 (Education Reception Area)
Tel: 9442 4000
Fax: 9371 6690
Mon to Fri 9.00 am to 5.00 pm
Barbara WilliamsonEmail: education@ecu.edu.au
Rm: JO8.223
Tel: 9442 4000
Fax: 6304 5850
Mon to Fri 8.00 am to 4.00 pm



Kurongkurl Katitjin

Contact PersonContact DetailsAvailability
Alisha RobertsEmail: alisha.roberts@ecu.edu.au
Rm: ML15.109
Tel: 9370 6548 (Tollfree 1800 648 994)
Fax: 9370 6122
Mon to Fri 8.30 am to 4.45 pm
Sonia KaranEmail: s.karan@ecu.edu.au
Mt Lawley Rm: ML15.107 Tel: 9370 6115
Joondalup Rm: JO8.235 Tel: 6304 2019
ML Mon, Tues, Wed
JO Thurs, Fri
Jan Grosser (Post Graduate Coordinator)Email: j.grosser@ecu.edu.au
Rm: ML15.121
Ph: 9370 6139
Fax: 9370 6055
Mon to Fri 8.30 am to 4.45 pm


WA Academy of Performing Arts

Contact PersonContact DetailsAvailability
Jamie HamiltonEmail: j.hamilton@ecu.edu.au
Rm: ML1.253
Tel: 9370 6594
Fax: 9370 6665
Mon to Fri 9.00 am to 4.30 pm
Shannon LaidlerEmail: s.laidler@ecu.edu.au
Rm: ML1.252
Tel: 9370 6588
Fax: 9371 6665
Mon to Fri 9.00 am to 4.00 pm


Faculty Contacts

Contact PersonContact DetailsAvailability
Anita Kreffl
International Student Support
Email: a.kreffl@ecu.edu.au
Rm: ML3.219 Tel: 9370 6236
Rm: JO8.338 Tel: 6304 5670
Fax: 9370 6664
ML Mon,Tues,Wed,Fri 9:00 am to 4.30 pm
JO Thu 9.00 am to 4.30 pm
Sarah Kearn
Higher Degrees
Email: s.kearn@ecu.edu.au
Rm: ML3.146
Tel: 9370 6496
Fax: 9370 6282
Mon to Fri Please email or phone for an appointment
Gerrie Sherratt
Manager, Faculty Student Services
Email: g.sherratt@ecu.edu.au
Rm: JO8.335
Tel: 6304 5731
Fax: 6304 5615
Monday to Wednesday
Maddie Guard
Manager, Faculty Student Services
Email: m.guard@ecu.edu.au
Rm: JO8.335
Tel: 6304 5731
Fax: 6304 5731
Wednesday to Friday